Job Description:
As a Waitress & Receptionist at [Your Company Name], you will play a pivotal role in creating unforgettable experiences for our guests. Your warm and welcoming demeanor, along with your attention to detail, will contribute to the overall satisfaction of our esteemed clientele. This dual role requires versatility, adaptability, and a commitment to excellence in both customer service and administrative tasks.
Key Responsibilities:
Waitress Responsibilities:
- Greet and seat guests with a friendly and welcoming attitude.
- Present menus, make recommendations, and take orders accurately.
- Serve food and beverages promptly and efficiently.
- Ensure guests' needs are met and provide assistance when required.
- Maintain cleanliness and tidiness of the dining area.
- Handle guest inquiries and resolve issues or complaints in a professional manner.
- Collaborate with kitchen and bar staff to ensure a seamless dining experience.
- Uphold food safety and hygiene standards.
Receptionist Responsibilities:
- Welcome guests upon arrival and assist with check-in/check-out procedures.
- Provide information about the resort's amenities, services, and activities.
- Answer phone calls, respond to emails, and handle reservations efficiently.
- Manage guest requests and ensure their needs are met during their stay.
- Maintain a neat and organized front desk area.
- Handle cash and credit card transactions accurately.
- Assist with administrative tasks, including filing, record-keeping, and data entry.
- Collaborate with other departments to ensure smooth operations.
Qualifications:
Waitress:
- Previous experience in a similar role preferred but not required.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Strong attention to detail and a positive attitude.
- Willingness to learn and adapt to changing circumstances.
Receptionist:
- Prior experience in a hotel or resort reception role is advantageous.
- Proficiency in using computer software and office equipment.
- Strong customer service and problem-solving skills.
- Exceptional organizational and time-management abilities.
- Fluent in English; knowledge of additional languages is a plus.
Benefits:
- Competitive salary commensurate with experience.
- Accommodation and meals provided.
- Access to resort amenities and activities.
- Training and development opportunities.
- Friendly and supportive work environment in a tropical paradise.
If you are ready to embark on a fulfilling career in hospitality and be a part of our dedicated team in the Maldives, we invite you to apply for the Waitress & Receptionist position at [Your Company Name]. Join us in delivering exceptional service against the backdrop of the stunning Maldivian landscape.
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